PRE-CHRISTMAS SPECIAL
21 to 24 December 2012
Avoid the pre-Christmas rush and spend 4 peaceful days with your family or friends in the Kruger with your own safari guide and chef.
Sit back, relax and enjoy!
PRE-CHRISTMAS SAFARI SPECIAL - 21 to 24 December 2012 (Or choose your own dates in December)
Meet and Greet – arrival day You will be transferred from Nelspruit airport by our preferred road operator that will meet and transfer you to the Kruger to meet your guide and chef.
Onto our open-sided safari game viewing vehicle for your first memorable gamedrive and introduction to the world-famous Kruger National Park.
Berg-en-Da/ (restcamp/south western Kruger) 21-24 DECEMBER 2012 (3 NIGHTS)
Berg-en-Dal hosts white rhino, kudu, impala, giraffe, some elephant, reedbuck, klipspringer, grey rhebok and warthog. Leopard and wild dog are regularly seen in the region. Lion are usually found in the lower plains on the roads to Skukuza and Crocodile Bridge. Bird watchers will find the appeal of the camp irresistible as a wide variety of birds species can be seen here. The swimming pool is the perfect place to cool off in the heat of the day. Accommodation is in private en-suite cottages under thatch (fresh linen and towels) that each sleep three to six people close to the camp's perimeter fence where animals are often seen walking in the river to bed towards the dam. The restcamp also has a swimming pool to cool off in during the heat of the day.
Your guide and chef take up residence in another unit from where they will host your meals, fireside conversations and great hospitality.
Departure day On your last day after breakfast and an early monring gamedrive you will be collected and transferred back to Nelspruit airport.
This safari includes: Return road transfer from Nelspruit to Kruger return. All accommodation in private en-suite accommodation (includes fresh linen and towels). Conservation and entrance fees. All private guiding and game drives in our open-sided game viewing vehicle. All breakfasts, dinners, gamedrive snacks and refreshments courtesy of your own private hospitality chef. Refreshments include: Limited South African wine and beer and sodas at dinner, plus all bottled water and fresh juice. All safari activities as per itinerary (including two gamedrives a day and a night drive activity).
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The level of service that was provided by the safari operator was of the utmost professionalism. I contacted them to arrange a holiday for my friends who would be visiting from the Caribbean. Despite, a late request to arrange the safari, Tina, managed to secure accommodation, when everything was already fully booked in most lodges for the Easter holiday, and to organise a private safari for a short stay. Her advice regarding packing and health precautions that should be taken when travelling in a malaria-infected area, were most welcome. When I could not secure a flight for my friends from Cape Town to Nelspruit, because again all flights were fully booked for the Easter holiday, she even went the extra mile by facilitating plane bookings with a local travel agent to ensure that my friends would reach Nelspruit on time to drive to the Kruger Park. I was amazed at her flexibility, service-oriented mind and most of all her persistence in not giving up even when things seemed impossible to resolve.
Unfortunately, my friends did not make it to South Africa, due to unexpected health problems of one of them, thus, she had to be disembarked from the plane before leaving from the Caribbean. When I informed the tour operator that I had to cancel all bookings, Tina suggested and offered all possible alternatives, including to hold the bookings until my friend would feel better to travel, so as to avoid a heavy financial loss to my friends due to cancellation. Since it was impossible to postpone the trip, and all bookings were cancelled in the end, Tina provided me with all the necessary administrative requirements for my friends to file a claim for reimbursement with their travel insurance. Now, I don't know many agents or companies who would be so concerned about their clients, and assist them until the end. Until today, Tina has repeatedly told me that she would remain available at any time, should my friends require additional documentations for their claim.
So, definitely, I would give a big bunch of thumbs up to them for their professionalism, flexibility, service-oriented attitude, and most of all their friendly and caring service. I have personally expressed to Tina my full appreciation for the quality of service she has provided as well as her competence and professionalism.
