Job Description:
• We are looking for an experienced client service executive with great client engagement and interpersonal skills to join our dynamic team.
• As a client service manager you will be accustomed to delivering proactive service to clients, and will be experienced in supporting the business development process and ensuring that an appropriate client service proposition is offered and provided to existing clients.
Duties and Responsibilities:
• Attend to walk-ins and cold calling potential clients.
• Follow up on client’s requests and queries in a timely manner and to ensure service standards are met.
• Build strong working relationships with colleagues and with clients.
• Present to clients the benefits of the Companies offering.
• Find and exploit new business opportunities.
• Liaise with other departments to ensure that excellent customer service standards can be maintained.
Qualifications and Experience:
• BCom or any other completed university degree.
• Minimum of 2 years’ experience within financial services.
• Ability to work in a team.
• Computer literacy.
• Previous experience working in a client service or sales support role.
Competencies:
• Excellent communicator and listener with a good command of English/Afrikaans.
• Customer service mindset.
• Able to interact with clients effectively.
• Good organisational skills.
• Energetic with a positive and friendly attitude.
Excellent remuneration and package available depending on qualifications and experience.
Interested applicants should send their CV's to Human Resources including a cover letter
hr@groupchesterfield.com or by fax to + 357 25341545
Due to the high volume of applicants, only those successful will be notified.
where Africa comes to you..
